From first call to your first reporting session.
Five steps take you from a short conversation to a calibrated, supported workstation. You approve the quote and test the setup. We do everything in between.
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Discovery call
In 20 minutes we capture who you report for, the standard each provider sets, your current kit and the support you need.
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Proposal and quote
You receive a written proposal and a quote you can accept online, with our terms, SLA and data processing agreement attached.
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Onboarding
You complete a short form with your contacts, provider access details and preferred support hours, and set up a Direct Debit for support.
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Build and calibration
We build the workstation to a standard checklist, install your providers' software and calibrate each display, recording the baseline.
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Handover and support
We deliver or install, run an acceptance test with you, and start your support plan. Monthly QA reports begin straight away.
What you need to have ready
- The names of the reporting providers, trusts or hospitals you report for
- A contact at each provider who can grant PACS, RIS and VPN access
- A wired broadband connection at the reporting location, if you can
- Details of any hardware you already own and want to keep
When you leave
If you end your support plan, we confirm the end date in writing, return or securely transfer your data, wipe the devices we manage and give you a data-destruction certificate. We remove our support tools and revoke our access. We can also take back end-of-life equipment.
Ready for step one?
Book your discovery call. It takes 20 minutes.